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MyAccount Customer Login
Cayman WaterCayman Water
  • Home
  • Customers
    • MyAccount – Customer Login
    • MyAccount – Register Your Account
    • How to Apply for Water Service
    • Apply for Water Service Online
    • Request a Change in Service
    • Current Rates
    • How to Pay your Bill
    • Sign up for SMS Alerts
    • Frequently Asked Questions
    • Customer Forms
    • Sample of Customer Contract
  • Community
    • Our Service Area
    • Water Quality Facts
    • News and Events
    • Sustainability
  • Company
    • About Cayman Water
    • Our History
    • Our People
    • Jobs / Careers
    • Memberships
    • Technology
  • Contact CW
    • Online Contact Form
    • Report a Problem
    • Request Developer Information

Customer Change Request

Customer Information - Step 1 of 3

Contact Information

Please complete the form below and be sure to enter information in all the required fields.

Use the "Continue" and "Go Back" buttons at the bottom of each section to navigate the various sections of the form.
Your account number can be found on a copy of your Cayman Water bill or via the MyAccount customer portal online.

Tenant Information (if applicable)

If there is a Tenant at the Service Location, please contact them to coordinate the requested change(s).

Service Location

Please fill out this section regarding the location where service is being requested.
Check all changes that apply.
Tell us more about your change request.

Additional Comments and/or Special Instructions

Include any special considerations or requests relative to your application. CWC will attempt to accommodate customer requests as best as possible.

Confirmation and Submission

Please verify that all the requested information has been provided in the previous sections.

Failure to provide all necessary details can result in delays in making your requested changes.

By submitting this form you hereby authorize Cayman Water to complete the changes requested.
Customer Consent

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Customer Service Office COVID Restrictions

Due to a rise in COVID-19 cases throughout the Island, Cayman Water is currently allowing only two customers into our offices at any given time.

We encourage our customers to utilize online services as much as possible as wait times at our offices can be longer than under normal circumstances. Please call us at 945-4277 or email info@caymanwater.com to reach one of our Customer Service Representatives.

We ask that all our customers continue to wear masks and practice social distancing when visiting our offices.

Thank you and stay safe.

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