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Cayman Water
  • Home
  • Customers
    • MyAccount – Customer Login
    • MyAccount – Register Your Account
    • How to Apply for Water Service
    • Apply for Water Service Online
    • Request a Change in Service
    • Current Rates
    • How to Pay your Bill
    • Sign up for SMS Alerts
    • Frequently Asked Questions
    • Customer Forms
    • Sample of Customer Contract
  • Community
    • Our Service Area
    • Water Quality Facts
    • News and Events
    • Sustainability
  • Company
    • About Cayman Water
    • Our History
    • Our People
    • Jobs / Careers
    • Memberships
    • Technology
  • Contact CW
    • Online Contact Form
    • Report a Problem
    • Request Developer Information

Frequently Asked Questions

Home Where can I pay my bill?

Where can I pay my bill?

Cayman Water bills may be paid by cash, check or debit/credit cards at the Cayman Water offices located in the Regatta Office Park (formerly SafeHaven) on the West Bay Road. The cash office is located on the fourth floor of the Windward 3 building and is open from 8:30 AM to 4:30 PM, Monday through Friday. A payment drop box is also located at the cash office and payments may be dropped off anytime. The drop box should only be used for check payments.

Bills may be paid by post by check only. Please do not mail cash.

Bills may be paid at all local retail banks including Butterfield Bank, Cayman National Bank, First Caribbean, HSBC, Royal Bank of Canada, and Scotiabank.

Paying Your Bill Online – Customers can sign up for our customer portal and pay online at myaccount.caymanwater.com.

Customers can sign up for monthly Standing Orders via debit/credit cards.

Setting up a Standing Order – Currently, direct debits (Standing Orders) are not available as a payment option for Cayman Water bills.

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